This Hangzhou hotel is conveniently located near downtown and CBD. Guests have access to the Xiasha Economic Industrial Zone, Ningbo, Nanjing, and Shanghai. Onsite, the Crowne Plaza Grand Canal provides three restaurants, a bar and lobby lounge, seven meeting rooms, business center, swimming pool, and gym. Along with Wulin Square and West Lake being 15 minutes from the Crowne Plaza Grand Canal, the Xiaoshan International Airport is a 45-minute drive and the Overhead Highway provides guests access to nearby cities.

In addition to 331 rooms at the Crowne Plaza Grand Canal, there are also 106 executive rooms and suites for every budget and need. Rooms feature air conditioning, balcony, bathrobe, cable/satellite television, desk, telephone, high-speed Internet, in-room movies, Jacuzzi tub, mini-bar, and other luxuries.

The Crowne Plaza Grand Canal is named after the Beijing-Hangzhou Grand Canal, the longest canal in the world, flowing 1,115 miles. This upscale property is an international business hotel with the distinguished traveler in mind. The style is contemporary and the service comprehensive.